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In-store Hours Tues-Sat 10am - 5pm, Sun Noon - 5pm, Online Open All of the Time
In-store Hours Tues-Sat 10am - 5pm, Sun Noon - 5pm

Class FAQs

How do I register?

Students must pre-register and pay the full amount online or in the store to reserve a space in the desired class or workshop. 

How do I get updates about my class?

We communicate through email with reminders, links, and class details. Please make sure your email is correct at the time of registration. And if you are not sure, give us a call and we can double check we have your email down correctly. :) 

Where are classes held?

Unless stated otherwise, all classes are held in the Concrete Classroom/Gallery space at the back of the Art Department, 254 Commercial St NE, Salem OR 97301.

I want to take the class along with a friend or family member. Can I register for the class and have the other person sit in and listen?

Each person needs to register for the class or workshop. Links should not be shared with others. Our goal is to support our teaching artists and that includes paying them for their time and energy. 

Where do I get my supplies?

From us of course! Because you are taking an Art Department class or workshop, you receive 20% off the class materials list! 

What do I need in order to take a Live or Virtual Class?

You simply need the Zoom app installed to your computer, phone, or tablet and the link sent to you by Art Department. It is also helpful to use your device's camera and microphone for sharing and getting instruction.

Where can I find my class link?

Please check your email (and spam/promotions folder) to make sure you are receiving emails from Art Department. We will send out the link to your email that you provide at check out. 


Why is there a Minimum Enrollment?

A lot of effort is taken to create each class so a minimum enrollment must be met to make a class a “go”. To avoid disappointment, please register early! Class will be canceled two days prior to the first day of the first class IF the student minimum is not met. If a class is canceled due to low enrollment or other unforeseen circumstances, a full refund will be given.


What if I can't make a class that I signed up for?

If you cancel up to 2 weeks prior to the scheduled class, you will receive store credit for the full amount of the class. If you cancel 1 week prior to the scheduled class, you will receive store credit for 50% of the cost of the class. If you do not attend the class, there will be no refund or credit. Art class instructors are paid based on student enrollment. This policy enables our quality instructors to plan for their class.

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